One of the great things about our caregivers is that they are always on the lookout for how they can make residents' lives better.
Growing old and losing the ability to be fully independent can be frustrating, embarrassing, and hard to accept. Kirsten recognized that a resident was struggling with accepting the care she was being offered and had compassion on her.
With diligence, creativity, and consistency, Kirsten built trust with the resident by living out our values of "love others" and "work hard" and was able to help the resident become comfortable accepting the care she needed.
Thank you, Kirsten, for being our hero and our resident's hero!